You probably already know that the single best thing you can do for your projects is to perform usability testing.  This full-day workshop gives you the nuts and bolts about how to be successful in your usability testing endeavors.  You will learn how to organize usability work into your projects in the Usability Boot Camp, which includes some hands-on practice in a real usability lab using state-of-the-art technology.

Brian Sullivan, DFW-UPA President and Usability Principal at Sabre, will teach you how to do your own low-cost usability testing, which will include many no cost solutions, too.

The day will include...

• A complete explanation of how to perform usability testing (from planning, through execution, and reporting your results)
• An understanding of the roles and responsibilities of your product teams, the participants, and the usability engineer
• Live usability tests on real sites, so you can go through the entire process (playing various roles).  Some people will even practice facilitating a test.
• Tips and tricks on how to successfully moderate usability sessions to get more user information (includes tips on remote moderation).
• Advise on how to interpret your findings, how to determine the best recommendations, and how to present results to your teams.

Who should attend?

This workshop is really meant for anyone involved in building web and software solutions for customers.  All key stakeholders are welcome, including marketers, web designers, developers, technical writers, content managers, project managers, product managers, QA professionals, and C-level executives.  Anyone can benefit from this workshop.

This workshop is valuable to you!  You can be a beginner or advanced person (who wants to learn more). 

Some of the topics covered

• Why usability testing works (with real-world examples)? 
• How to get buy-in from bosses, stakeholders, and customers.
• Recruiting: Do’s and Don’ts
• What to test, and when to test it
• Picking the usability method
• How to order and structure your test scenarios
• How to facilitate--when to listen and how to probe
• The importance of exit and entrance questions
• How to decide what to fix
• How to present your findings and recommendations
• Remote testing methods and tools

Cost of the Workshop?

The cost is $100 (plus EventBrite fees), which is a great bargain.

The price includes a pizza lunch, workshop notebook, and live practice sessions.  Similar workshops cost over $1,100. 

NOTE: All of the money collected for this workshop will be given to the Keller Select             Panthers Basketball team, which formed less than one year ago. 

Coach Scott Cortinas and his U-10 boys will be serving us a pizza lunch, too!

Workshop Details

The location of Usability Boot Camp will be at Sabre in the Human Factors Center, which has two state-of-the art usability labs, using Morae technology.  Your day basically looks like this:

Bio of Your Workshop Teacher

Brian Sullivan is the President of DFW-UPA, Usability Principal at the Sabre Human Factors Center, one of the organizers of the Big (D)esign Conference, and World Usability Day Theme Chair (2008, 2009).  Brian has been involved on panels at UPA 2008 and UPA 2009, presented at the Big (D)esign Conference 2009, reviewed book for Rosenfeld Media, and presented at the Poster Revolution at UPA 2007.

Brian has been involved in the IT industry for over 20 years.  Brian has held numerous positions including Content Management, Training Development, QA, Customer Support, and Usability.  Brian has worked in the retail, banking, medical, financial, and travel industries.  Brian holds an MA in English Literature, MBA in Management Information Systems, and CUA from Human Factors International.